Customer Support

Technical Support Services

SAP Monitoring Services
DB Administration [Oracle, SQL, DB2] SAP Upgrades
Service Level Targets
Performance Tunning
Client Maintenance/Transportation
User Security
Release Roll-outs
OS Administration
Security Administration
User Administration
Authorization Management
Output Management
Job planning
ABAP Technical Support
SAP Training: End-user & Individual Training
Portal Administration
SAP Software Installation / Add-on packages ex: SPAM
Defect & Change Request (CR)/ Incident Management

BW/BI Support Services

BW Development
Data Modeling
Extraction
Customizing
ETL

BW – Authorization
Autorization concept and User management
Security Note

BW – Reporting
Bex/Web Query Modeling
Portal

BW – LCM
Transport
BW-Configuration
BW- Release Rollout
Monitoring/Error handling
Performance

BW – Administration
System Copy
Software-Upgrade
Add-On Installation
Maintenance

BluePrint / Development / Implementation

FICO
SD
MM
BW
BI
SCM
HR
Retail
Oil and Gas
IS Utilities

customer support

Shulam IT Consulting provides 24/7 support to her customers, which includes assistance in planning, installation, Development, training, trouble shooting, maintenance, monitoring, upgrading, and disposal of SAP services and products, remotely or on-site.

Tell us want you want and we will be responding asap.

Contact Us